Licensing Officer

Recruiter
Adecco
Location
London
Salary
13.31 GBP Hourly
Posted
19 Jul 2017
Expires
16 Aug 2017
Contract Type
Freelance
***LICENSING ADMIN OFFICER***3 MONTH CONTRACT***CROYDON***MONDAY TO FRIDAY, 9AM-5PM***GBP13.31 PER HOUR***ASAP START***

We are currently seeking a Licencing admin officer.

DUTIES: Receiving applications for licenses in relation to the supply of alcohol and other areas under the licensing act 2003.

PRINCIPLE ACCOUNTABILITIES:
* Delivery of the day to day licensing administration functions in an effective and efficient manner including:
* Delivery of appropriate business support processes within the relevant licensing team. For example, opening, logging and scanning post received by the customer contract centre and allocating the correspondence to the correct team within the licensing team. Also the accurate recording and processing of enquiries and complaints received through all channels ;
* Providing efficient and effective responses to telephone enquiries through an organised rota within the customer contact centre ensuring all customer calls are answered and dealt with professionally and in a timely manner.
* Processing and checking new and renewal licence applications in accordance with defined criteria, including the accurate processing of payments in a secure manner, ensuring that all required documentation complies with specified, legal requirements and that customers are kept informed of the progress of their application;
* Processing of other licence functions in accordance with the relevant business rules or processes.
* Processing of all revocations and suspensions as required in accordance with the relevant business rules or processes.
* Maintaining both paper and computer records to accurately record personal data and licensing history
* Collation and maintenance of management information statistics as requested.
* Additional duties as defined by the licensing Team Leaders, the Licensing Managers or Head of Licensing.

APPLY NOW OR CALL SOPHIE ON !

Adecco is an equal opportunities employer who are working as an equal opportunities employer

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.