Administrator

7 days left

Recruiter
The Curve Group
Location
Leatherhead
Salary
Competitive
Posted
26 Jul 2017
Expires
23 Aug 2017
Contract Type
Permanent
Jardine Lloyd Thompson

Jardine Lloyd Thompson (JLT) is an international group of Insurance Brokers, Risk Management Consultants and Employee Benefits Specialists and one of the largest companies of its type in the world. Our client proposition is built upon our deep specialist knowledge, client advocacy, tailored advice and service excellence. Together, we place our clients first, champion independent thinking and expect to be judged on the results we deliver.

JLT owns offices in 40 territories with over 10,000 colleagues, supported by the JLT International Network. This enables JLT to offer risk management and employee benefit solutions in 135 countries around the world, making it the 2nd largest insurance broking network in the world. Geographical coverage includes Asia, Australia, Canada, Europe, United States, Latin America and the United Kingdom. The company is headquartered in London.

JLT is divided into two businesses: Risk & Insurance and Employee Benefits.

Risk & Insurance businesses provide services including advice and consultancy, brokerage and placement, specialist insurance products, as well as other related services such as claims management and administration.
Employee Benefits businesses provide services including pension and retirement services, health and benefits, investment services and wealth management.

Pensions Administrator - 6 month Fixed Term Contract

(No previous pensions experience required)

Job Summary

To undertake all routine administration tasks on a portfolio of pension schemes. The duties will include maintaining scheme databases, calculating member benefits and processing member events, year end processes and producing benefit statements, prompt investment of scheme contributions if applicable.

To deliver service in a customer focussed and conscientious manner and ensuring customers are treated fairly at all times.

Main Responsibilites

Accurately calculate and pay out benefits for members of the scheme, both manually and using ProFund Classic and oPen, as required.
Deal with all types of correspondence and calls from Member/Advisors/Trustees with a close attention to detail
Produce quality work within specified timescales laid down in service contracts.
Organise and prioritise own work, ensuring completion within quality standards and agreed service levels.
Assist others on the team as required and support change and development activities within the team
Provide ideas and suggestions for improving working methods taking into account client and member experience, where appropriate implement and document to the Service Delivery Manager for adoption across the business.
Behave at all time in a professional and courteous way to colleagues, clients and customers.
Experience and Education Requirements

Essential:

Administration experience in an office environment
Computer literate and comfortable with Microsoft Office suite esp. Word and Excel
Desireable

A working knowledge and experience of pensions administration and pensions legislation and regulation
Basic PMI qualifications as a minimum and ideally working towards APMI
Familiar with JLT systems, BizFlow, SharePoint and Practice Engine
Key Competencies

Technical:

Attention to detail and ability to follow processes and procedures
Ability to plan and prioritise tasks own tasks and use the tools provided
Behavioural:

Leadership & influence;
Commercial credibility;
Communication;
Drive & resilience;
Planning and organising;
Delivering solutions;
Big picture thinking;
Relationship building;
Driving change & improvement.