Account Manager

5 days left

Recruiter
Job Heron
Location
South West London, London, England
Salary
£18000 - £21000 per annum + Healthcare, pension, perkbox, more
Posted
26 Jul 2017
Expires
23 Aug 2017
Ref
ACCOU9454
Contact
Jobheron
Contract Type
Permanent
Hours
Full Time

Account Manager / Customer Service / Customer Support / Customer Trainer / Design / Technology

Account Manager with a proven track record and experience in customer services is needed for our client based in London, one of the Proptech industry's top 3 website providers. This is a great opportunity for an ambitious candidate to join an exciting, growing tech company. They pride themselves on providing a positive, friendly work environment for their staff to strive and grow alongside the business.

They are seeking a bright and enthusiastic Account Manager. Their primary role will be to liaise with customers to discuss their needs, and ensure they are using the company's products to their maximum potential. Training customers will play a key part of the role, both over the phone and in one to one training sessions held at the office.

The Account Manager will also help identify new potential product developments based on feedback from customers. They will help filter billable requests from their clients, overseeing their development and delivery by liaising closely with the Project Management team.

This is a full time role, based at our office in Putney, London. Hours: 9am - 6pm

Qualifications, training & experience:

  • Proven track record and experience in customer services is essential
  • A-level or further education is preferred
  • Experience with CMS and CRM systems is advantageous
  • Keen interest in website design and technology is advantageous

Personal Attributes:

  • Self-starter, fast learner with drive and ambition
  • Good communication & problem solving skills
  • Ability to organize & manage multiple priorities
  • Highly motivated and able to pick up new technologies quickly
  • Imagination to help think of new products based on customer feedback
  • Creativity
  • Patience
  • Excellent attention to detail
  • Analytical

Employee Benefits:

  • Private Healthcare Insurance,
  • Pension
  • Perkbox Employee Perk Scheme
  • Additional benefits including discount gym memberships & discounts off hundreds of high street chains
  • 31 days' holiday (including Bank Holidays)

Type: Permanent, Full Time

Salary: £18,000 - £21,000 per annum

Location: Putney, London

Please forward your CV for immediate consideration.

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