3 days left
- Full Time
Totally Wicked, the UK’s No.1 Vaping Retailer, has an exciting opportunity for Full and Part Time Retail Assistants to join our team based in Penge. As our Retail Assistant, you will receive a competitive salary, 22 days holiday plus Bank Holidays and excellent benefits.
Are you a vaper?
Do you have experience in retail, delivering great customer experience?
Fancy making people's lives better by helping them switch to e-cigarettes?
We have been at the forefront of vaping since 2008, bringing high quality e-cigarette kits to the market, as well as manufacturing a vast range of UK produced e-liquids in our own bespoke production facility. We are the UK's market leader for e-cigarettes and e-liquids. You would be joining the best team in the industry!
If you are someone that is always keen to deliver great service; apply, we want to meet you!
Responsibilities of our Retail Assistant
- Understand customer requirements and advise on product options.
- Accurately process customer orders through an EPOS system.
- Handle customer orders, enquiries, complaints and refunds.
- Accurately undertake stock counts, report anomalies and inaccuracies.
- Have clear and accurate knowledge of all products available in the store.
- Demonstrate products and show their benefits to customers.
- Be aware of product offers, warranty information, product care and maintenance requirements.
- Keep the store clean and tidy at all times.
- Ensure all posters and leaflets are up to date and available for customers.
- Ensure all products are effectively merchandised and priced to aid customer choice and perceptions.
- Achieve personal sales targets.
Skills needed to become our Retail Assistant
- Strong ethos in providing an excellent customer experience.
- Professional, enthusiastic and friendly approach at all times.
- Team player.
- Previous experience in retail/customer service.
- Vaping experience preferred.
Benefits of becoming our Retail Assistant
In addition to a competitive salary, the Company offers a wide range of benefits including 22 days holiday plus Bank Holidays, pension, childcare vouchers, generous staff discount, cycle to work scheme, store commission scheme, and excellent working conditions as well as an attractive Company bonus scheme and healthcare after a qualifying period.
Don’t miss out on this fantastic opportunity to join the UK’s No.1 Vaping Retailer, click ‘Apply’ now to become our Retail Assistant!
Totally Wicked is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
NO AGENCY INTEREST
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