QS Application Support Analyst

7 days left

30000.00 to 40000.00 Per Year
28 Jul 2017
25 Aug 2017
Contract Type
Full Time
A successful software house with over 30 years??? experience are looking to recruit an Application Support Specialist with a background in Quantity Surveying and Estimating. You will become the main contact for a new product incorporating the latest Microsoft technology and building on their extensive experience within the construction sector, offering high calibre support to important customers from their base in Bromley, Kent.

The role will be to join an existing support team and take ownership of supporting one of the key products that they develop and supply.

Duties will include:
??? Presenting the software to potential clients
??? Providing full life cycle support for any issues raised through email or telephone
??? Carrying out on-site and remote installations and training sessions
??? Software testing and bug resolution
??? Producing detailed specifications to meet requirements, develop test plans & produce post-implementation documentation
??? Liaising with the software developers and Technical/Managing Director to plan and develop the software's future path

Essential skills:
??? Quantity Surveying background, or Construction Cost Estimating background
??? Excellent verbal and written communication
??? Willingness to work in the software support sector
??? Ability to understand a complex set of requirements and produce a specification to meet them
??? Good computer skills ??? MS Office skills are essential
??? Aptitude for working with software and problem solving
??? Full UK driving licence
??? Able to work effectively on your own as well as part of a team

The skills listed below will be beneficial, although if you are someone who is hardworking, enthusiastic, a problem solver and is eager to take on the challenge of supporting and developing a core product in a range of industry sectors then they would appreciate hearing from you also.

??? Experience of software support
??? Experience of supporting management of large companies
??? Experience of software testing
??? Experience of writing specifications and deployment documentation

They will offer a starting salary of ??30-40k for the right person. A pension scheme is also available and a company car or car allowance can be provided.

Some travel and overnight stays will be necessary including occasional International travel. They are ideally looking for a candidate who can start work immediately.

To be considered for this role, please apply today.