Senior Sourcing Manager (Professional Services)
Fidelity International's Global Procurement function has recently been formed by consolidating Procurement teams from around the globe. Their staffs of approximately 35 are based across UK, India, Continental Europe, and Asia Pacific and look after $700m of spend in 26 countries.
The team reports into the Global CFO and is organised into: (i) Technology Sourcing (ii) Non-Technology sourcing (iii) Buying Desk & Transformation and (iv) P2P. The four teams provide a global source to pay capability to FIL across Asia and Europe.
- Support the development of global professional service category strategy for 'active' management expense line for both supply and demand levers
- Excellent relationship management and communication skills are required to ensure you are able to become and been seen as a trusted adviser to the senior business stakeholders;
- Leading demand challenge and driving innovation, i.e. establishing longer range plans, assessing opportunities and leveraging market developments/industry best practises to drive efficiencies and global cost savings;
- Driving procurement processes and taking responsibility for leading contract and service level agreement (SLA) negotiations. Ensure clear accountabilities, timelines and deliverables are established; and ongoing status routinely communicated to projects teams and stakeholders;
- Assisting and mentoring service owners in managing external supplier relationships in particular the performance management, service delivery, SLA monitoring and reporting;
- Proactively managing suppliers, services and service extensions in conjunction with business sponsors and other stakeholders to maximise the benefits sought, e.g. financial, operational, risk mitigation etc.;
- Undertaking supplier and contract management activities, including: facilitating the setup and engaging in / providing oversight of key supplier governance arrangements; managing contractual processes & formal contract changes; supplier benchmarking & financial/risk assessment reviews;
- Ensuring accurate and up to date of contracts and supplier records are maintained, and commercially sensitive information managed in line with Fidelity's information security standards;
- Maintaining awareness leveraging opportunities for and with other Fidelity Procurement teams globally;
- Keeping internal stakeholders informed of procurement activities and progress through collaborative working and pro-active communication. Establishing an engagement process & maintaining awareness with/alerting stakeholders of potential future procurement activity;
- Maintaining awareness of industry developments and best practises. Keeping abreast of potential new supply arrangements, latest products/services from a procurement perspective to prompt and promote innovation in FIL;
- Drive innovation and the continuous improvement of commercial standards and processes to strengthen procurement disciplines across the FIL organisation to maximise the value derived from / minimise the risk associated with the supply base.
Experience and Qualifications Required
- Extensive professional service procurement experience in the Financial Services industry
- Strong market and technology knowledge, and evidence of utilising that knowledge to make changes to procurement plans and business decisions
- Achieving results through working with senior business executives and procurement specialists embedded in regional business functions around the globe
- Procurement function leadership skills - extensive experience of leading concurrent procurement initiatives, contract negotiations, and the management of supply relationships across a range of procurement categories in a global services organisation.
- Excellent communication and influencing skills both written and verbal, and ability to visualise, articulate ideas and concepts succinctly to senior executive
- Demonstrate broad understanding of financial management principles (e.g. TCO, P&L etc) and other quantitative information to ensure procurement outcomes are both financially and qualitatively sound
- Experience of running formal Procurement processes on a Global basis
- Experience of resolving disputes and commercial contract law concepts and contract term constructs
- Strong team working skills, and ability to operate across teams, cultural and organisational boundaries
- Experience of working in an ambiguous environment
- Ability to multi task and prioritise workload with a strong attention to detail and stakeholder management
- Business aware and customer focused
- Strong negotiation, facilitation and procurement leadership skills
- Excellent English verbal and written communications. Cantonese/Mandarin/Japanese language skills would be an advantage
- CIPS or equivalent qualification/experience