Receptionist and Facilities Support
5 days left
- Flexible Hours
Reporting to the Facilities Manager the receptionist will be part of the Facilities team who are responsible for the efficient running of the European headquarters office location and ensuring excelletn support and service to all customers (NFE employees and visitors).
Key accountabilites will be:
Health & Safety
Fulfil Fire Marshall responsibilites and complete any refresher training when required
Have a basic operational knowledge of fire alarm technical panel and evacuation and maintenance procedures
Fulfil First Aider responsibilites
Managing the reception desk on a day to day basis ensuring:
All visitors and employees on site are welcomed politely in a helpful and professional manner
Ensure hosts are notified promptly of their guests arrival (and follw up accordingly)
Compliance with emergency and special arrangements procedures and processes (eg media) are consistently maintained
Issue of visitors passes and maintenance of all contractor and permanent passes.
Switchboard to be active between 8.00am and 5.30pm
Calls to be answered promptly
Be polite and courteous to all callers
Post Room Duties
Managing on a day to day basis the:
Sorting and delivery of internal and external mail (in bound)
Receipt of parcels (inbound)
Packing and dispatching of parcels
Franking of all outgoing post
Ordering and maintaining stock levels
Deputising for all the facilities manager in her absence ensuring facilities queries are dealt with in a prompt fashion
Reporting problems and ensuring fast resolution via the maintenance helpdesk
Able to work with 3rd party maintenance and service contractors giving clear instruction and direction and holding then to account
Skills and Competencies
You will need to be a committed team player with excellent communication and organisational skills. PC literacy is a must and have a flexible approach whilst being able to balance a varied workload.
Have strong problem solving skills and common sense whilst being proactive and able to demonstrate independent thinking.
A background in reception and facilities support is essential.