Receptionist - Eastbourne

Elite Hotels
02 Aug 2017
13 Aug 2017
Contract Type
The Grand Hotel in Eastbourne are recruiting for an enthusiastic and people focused Hotel Receptionist to join our busy Front of House team. When you join us:

You will be providing all our guests with a warm welcome and looking after them in a friendly, professional manner on our Reception desk
You will check guests in and out and be responsible for taking payments and handling money
You will be covering reservations and sales department enquiries out of office hours
You will be working full time hours, five days over seven which will include evenings and weekends. Please note the Reception team also cover holidays for night reception so some flexibility is required.

What we need from you:

Previous hotel experience essential.
Previous receptionist experience preferred.
Possess a 'can do' attitude, attention to detail and be able to use your own initiative.
Possess a good command of the English language, both written and verbal
A good telephone manner
Ability to work under pressure, dealing with lots of information at once, and always with a smile on your face.

And in return, our benefits include:

Free meals on duty
Uniform provided
Corporate membership at the Sovereign Centre
Financial support with industry qualifications
Company personal contributory pension scheme
Excellent staff rate of GBP50 Bed & Breakfast in any of the four Elite Hotels, subject to availability
An attractive room rate for friends and family with a 50% discount off our selling price
30% discount on food, drinks and treatments
A share in the Company Gratuities scheme
An Employee Assistance program managed by Hospitality Action, including a free confidential counselling help line.
A childcare voucher scheme

About us... Recently named as one of the "30 Best Places to Work in Hospitality" by The Caterer magazine, the Grand Hotel in Eastbourne is the UK's only five-star hotel by the sea. Known also at 'The White Palace', The Grand Hotel, Eastbourne, is situated on the unspoiled elegant Victorian seafront facing the English Channel and is within easy walking distance of the town centre. The hotel has 152 bedrooms and suites, swimming pool and Health Club, and two restaurants - The Garden, which exudes period elegance yet maintains an intimate atmosphere and offers a menu of British fare, and the two rosette-awarded Mirabelle, recognised for high-quality fine dining. Eastbourne, a vibrant town with a range of good shops and night-life, just 30 minutes from Brighton and 90 minutes from London, offers an excellent and affordable life-style.