Repairs Manager MEAR52109

Sutton, London (Greater)
02 Aug 2017
30 Aug 2017
Contract Type
Full Time

Repairs Manager MEAR52109



Here at Mears Group our vision is to make a positive difference to the communities we serve.

We do this by improving homes, improving communities and improving lives and our approach is based on the development of outstanding partnerships with employees, clients, tenants, customers, their families and the wider community.

With staff of all ages and walks of life, a job with Mears has a rewarding impact on the lives of others and your own life. With offices across the UK, a job at Mears could be just around the corner.

We currently have an exciting opportunity for a Repairs Manager to join our team based in Sutton.

Within this role, you will manage all responsive repair maintenance at the branch from planning through to delivery works and all aspects of Health and Safety.

Monitoring and controlling work with the effective use of Mears management systems, you will review completed work and applying for payment within framework guidelines. Candidates for this position will supervise and monitor planning of Operatives diaries to ensure right first-time fix appointments are upheld.

You will monitor the progress and completion of works from the Operatives and Sub-Contractors within the requirements of the contract, guaranteeing KPIs are achieved.

In addition, you will manage the use of the Operatives/Sub-Contractors ensuring certain they adhere to both Client and Company standards of work performance, health and safety, customer service and procedures.

In order to be successful in this role, you will hold a Trade qualification coupled with knowledge of Housing Repairs, measured term contracts and schedule of rates.

With previous experience of working in Social Housing and supervising Operatives and Sub-Contractors, you will be an effective communicator with strong organisational skills.

Previous experience of working in partnership with a Local Authority Client is also essential, along with management experience in a similar role. With previous knowledge of working as a manager in a customer service environment, you will be able to manage projects successfully whilst developing and delivering service improvements. A proficient user of IT, you will be experienced in using Microsoft Excel coupled with the ability to handle multiple tasks in a high-volume environment.

Candidates for this role must hold a full driving licence.


Please refer to the full job description upon applying

Once you join the family, you'll have online access to a range of voluntary and flexible benefits, including...

  • Training and development
  • Mears Advantage - Allowing you to save money on everything from weekly groceries, to your annual family holiday
  • Mears Assist - A confidential hotline open to all colleagues, providing support on a wide range of personal and work-related issues.
  • Long service and additional holiday leave - Colleagues who stay for a period of time at Mears are rewarded for their service.
  • Share Save as you Earn scheme - Buy shares within the business for three years, at a reduced price. Share in our success!
  • Seeing first-hand the impact you have on the lives of the people you support

Mears Group PLC and its subsidiaries are Equal Opportunities Employers

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.

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