Account Director / Account Manager - Online Gaming

Arnold Ash Ltd
90000.00 GBP Annual + GBP70k GBP100k basic salary with fantastic bonus and benefits package
04 Aug 2017
01 Sep 2017
Contract Type
Account Director / Senior Account Manager - Online Gaming / Sports Betting

My market leading international Gaming Supplier are looking for a high calibre, commercially focused, customer expert to create long term, lasting relationships with global B2B partners and operators, covering casino and sports betting verticals. This role is to oversee a portfolio of assigned key partners in international markets, to manage upsell opportunities and drive bottom line revenue using data analytics and commercial strategies.

Objectives of the Account Director
  • To deliver and exceed customer expectations
  • To become the No.1 omni-channel platform in the global gambling industry
  • To identify opportunities, develop strategies and sell the company vision and roadmap to ensure turnover and growth potential
  • Expansion into emerging markets including Africa, Asia and North and Latin America

Responsibilities of the Account Director
  • Effective use of business intelligence to influence partners turnover and GGR performance
  • Serve as the lead point of contact for all commercial and contractual matters pertaining to a particular customer
  • Build and maintain strong, long lasting relationships with C-level executives / key decision makers
  • Negotiate contract renewals and addendums with partners to maximise bottom line profitability and margin
  • Clearly communicate the performance of partners on weekly/monthly/quarterly basis to internal and external stakeholders
  • Identify upsell opportunities to drive bottom line growth
  • Collation of customer insight for product roadmap and make necessary recommendations
  • Prepare analysis on account status, highlighting key areas of opportunity / current concerns
  • Make recommendations to stakeholders regarding new opportunities, including entering new markets, legal and regulatory issues and compliance requirements
Skills and experience of the Account Director
  • 5yrs + experience at managing key accounts in the gambling industry, ideally working for a leading B2B supplier
  • Key understanding of critical success factors of online gaming operators
  • Customer relationship expert with the ability to entertain and host partners at privately held events
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including C-level and executive management
  • Experience in delivering client focused solutions, tailored to customer requirements
  • A high level of business acumen and commercial understanding
  • Proven ability to manage multiple accounts, whilst delivering key requirements efficiently and on time with precise detail
  • Problem analysis and problem resolution at both a strategic and functional level
  • Exceptional ability to communicate, both written and verbally
  • Additional language skills are advantageous

Full Job Specification and company information on application

Account Director / Senior Account Manager

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