Operations Coordinator

£15k - 20k per year
03 Aug 2017
14 Aug 2017
Operations Coordinator Rochester £15,000 - £20,000 Operations Coordinator required for a busy company based in Rochester, Kent. Security Installation Services Limited (SIS) is a company based in Kent serving clients in the Greater London area. Our aim is to provide a high-quality security solution by installing and maintaining a wide range of leading security and access systems, backed up by excellent customer service and technical support. Our dedicated team of individuals offer a wealth of experience and versatility. SIS are committed to ensuring that our workforce have a secure and safe environment in which to work, where employees can enhance their skills and expertise with on the job training and support. Our reputation is one of good standing in the industry since 1991. The Role As an Operations Coordinator you will focus on delivering excellent value and service with integrity, at all times. The purpose of your role will be to work effectively with all staff and to build good working relationships with customers and suppliers. The main responsibilities within the role are: - Taking bookings accurately via telephone and email and advising customers of our services. Managing and exceeding customer expectations. Allocation of work to field engineers using Microsoft Outlook. Ordering of supplies and equipment for upcoming jobs. Monitoring of jobs through to point of delivery and completion. Proactively keeping clients and fellow employees informed of any updates, delays or issues. Implementing and maintaining customer maintenance contracts. The Candidate To be considered for the Operations Coordinator position you will have the following experience, skills and attributes: Acting on your own initiative without constant supervision. Ability to communicate clearly with customers, suppliers and staff and to always remain professional. Being highly organised. Previous controlling experience. Excellent punctuality and attendance. Being computer literate. Experience using Microsoft Office 365 and Microsoft Outlook. Knowledge of the security industry, access control systems and CCTV systems would be an advantage, but not essential. Having a sense of humour to work in our friendly environment. Essential. Operations Coordinator Benefits We offer a competitive salary, which is negotiable, and comprehensive benefits, together with genuine opportunities for you to develop your skills and build on your career. Our employees enjoy working in an environment that offers great advancement opportunities, training programmes and a pension plan. The position we are offering is a on a permanent contract, which is also negotiable with regards to the number of hours/days you wish to work You will have use of a laptop 20 days statutory holiday, 8 bank holidays and a day off on your birthday If you feel you are the right person for our Operations Coordinator position, please apply now. This job was originally posted as www.totaljobs.com/job/75175790