Laptop Build Engineer

Recruiter
Recruitment Genius
Location
London
Salary
Competitive
Posted
04 Aug 2017
Expires
18 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Having recently secured an IT support contract for a well-recognised global consultancy firm near Bond Street; this company requires a full time on-site IT support professionals to assist with the deployment of new hardware, particularly laptops as well as some desk side support for the users.

The role involves predominantly building and deploying laptops from an existing image. You will be part of a larger team who are focussed on network administration. You may also be required to travel to some of the other international offices to assist with either the setup of new offices or support of existing offices.

You will work closely with the IT support team and the IT Director to ensure that the on-site tasks and projects are delivered in a timeous and efficient manner.

Requirements
- 3 - 4 years' proven IT support experience
- Confident individuals with excellent communication skills
- Friendly, outgoing and approachable manner
- Native-level English speaking
- Good work-ethic
- Ideally 2:1 degree
- On-site client facing experience is essential
- Natural trouble-shooter
- Comfortable working in a team as well as under one's own initiative.

Responsibilities
- Laptop builds
- Desk-side user support
- Working within a ticketing system
- Being the on-site engineer for the remote support desk
- Dealing with high-pressure assistance requests
- Resolving issues with speed and efficiency

This is a short term position, until the end of September, however for the right candidate there is the opportunity to secure a longer term position within the team.

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