Service Delivery Manager - MSP / DevOps - £60,000 - Surrey

Ashdown Group
£60k pa
04 Aug 2017
16 Aug 2017
A rapidly growing Managed Services Provider is looking for a proactive Service Delivery Manager to be based close to Kingston, Surrey (commutable from parts of South London, Hampshire, Berkshire and Sussex). The primary focus for this candidate will be managing the relationships with the MSP clients: from the on boarding process (meeting to assess needs and set SLAs) through to co-ordinating release windows and ensuring SLAs / milestones are met. The role will also involve overseeing 3-4 DevOps Engineers and assisting them with continually automating systems. In order to be suitable for this role you must have experience in a Service Delivery Manager role for a Managed Services Provider (MSP) or similar business. It is essential to have a technical background with a strong understanding of core infrastructure products as well as a strong understanding of ITIL principles, an ITIL qualification would be highly desirable. The ideal candidate will be degree educated with DevOps exposure and a good understanding of Automation, Linux and Cloud systems. This is an excellent opportunity to work closely with two highly experienced DevOps Architects for a growing MSP providing high quality services (pre-sales, implementation and post-implementation support) of complex systems for a variety of customers from social media platforms to banking systems. This Service Delivery Manager role is paying up to £60,000 depending on experience plus benefits including 25 days holiday and pension. To apply for this Service Delivery Manager role, please send through a WORD copy of your CV quoting reference ASH16145JGH in the subject line of your email. The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.