Insurance Claims Handler - First Response Unit

Asure Recruit
£17500 - £22000 per annum, Benefits: excellent ben
04 Aug 2017
16 Aug 2017
Motor Claims Handler - First Response Unit Salary: £17,500 - £22,000 excellent company benefits -Are you a Customer Service Advisor, Complaints Handler, Sales Agent or have existing Motor Insurance experience? Or maybe you are a current FNOL Handler with a desire to move into a more challenging role? -Would you like to work for a well-established and secure company who values its` employees and provides them with excellent training towards recognised qualifications and a wealth of additional benefits? If so, we have a fantastic opportunity for you to take the next step in your career into a Motor Claims Handler position. This role will offer you the opportunity to handle motor claims from inception to completion, enabling you to grow professionally. Our client is a well-established company who specialises in the provision of claims. They deal with various insurance related claims and provide exceptional customer service to their clients and customers. Purpose of the Role: -To effectively capture all new claim reports with accuracy and maximise the opportunity for efficient information gathering using conversational management techniques. -Undertake effective investigations to enable accurate and prompt liability decision making. -Provide excellent service to all stakeholders. -Ensure effective communication to Policyholder of all claim decisions and progression. -Explore all intervention opportunities in respect of Third Party claims including injury, repair and hire by way of correct decision making and identification of fault claims. -Expertly validate claims with application of indemnity and fraud knowledge. -To work and contribute towards team performance and environment. Skills and Attributes Required: -Ability to capture accurate information from all available sources and pursue all avenues of enquiry -Provide excellent customer service level expectations and take ownership of all inbound communication -Attention to detail -Good record keeping ability This role offers a competitive salary alongside an excellent benefits package and the opportunity to advance your career If you are interested, or would like to find out more please contact Rob Oxley on [Phone number removed]

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