Customer Service Assistant - London

Thorpe Park
10 Aug 2017
13 Aug 2017
Contract Type
Part Time Customer Service Assistant - London

At THORPE PARK Resort we are recruiting a team like no other for FRIGHT NIGHTS 2017!

We are now recruiting for FRIGHT NIGHTS! Come and join the thrills and help deliver the ultimate scares to our guests! You will be creating Island Moments to every guest, as it becomes a different park after dark! To be part of the THORPE PARK Resort team you must have a great attitude - we love what we do and we want you to be part of the fun too!

The departments we are currently recruiting for are:

Admissions - The first team to welcome our guests onto the Resort, operating till systems, selling tickets and upselling Annual Passes, working in the car park and on turnstiles
Cash Office - Working behind the scenes to make every pound count
Fastrack & VIP - Selling Fastrack tickets and packages, looking after our VIP guests and hosting VIP events and experiences
Food & Beverage - Feeding the fun! Preparing and serving our food or interacting with our hungry guests
Guest Experience - Assisting guests with enquiries and accessibility across resort, handling any complaints guests have both on the day and after their visit
Hotel Restaurant - Feeding the fun in either the Fin's Bar & Grill Kitchen or the Hotel Restaurant, preparing or serving food and drink to our Hotel guests
Park Excellence - Managing our guest's expectations, challenging standards with attention to detail and taking a lead role in queuing across the resort
Retail - With nearly 10 different shops on Resort, offer a memorable experience to all our guests by selling our souvenirs, gifts and confectionary and keeping shops fully stocked and to a high standard
Rides & Attractions - Operating and Hosting on our rides and interacting with our guests putting the thrills into their day
Site Presentations - Working together to keep the Resort and our Washrooms at a high standard of cleanliness, through the day and overnight

When you apply for this role you will be asked to state your preferred departments so please think about where you may like to work.

If you are lucky enough to join our awesome team you will also get to enjoy some of our great benefits including discount in our retail shops and restaurants, 40% discount online off of LEGO, and much more!

We are looking for people who can work September - November, Full Time, Part Time and during school/college/university holidays. Our positions are seasonal with contracts on offer until 4th November 2017.

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