Apprentice Receptionist

Apprenticeship Team, Northbrook College, Sussex
1.00 GBP Weekly
10 Aug 2017
13 Aug 2017
Contract Type
Full Time
  • Greet customers arriving at the salon and provide them with the information regarding salon services.
  • Answer any service related questions.
  • Determine customers' need for salon services by figuring out their problem areas such as skin issues.
  • Ensure that customers are handed over to the correct expert within the salon.
  • Answer telephone calls and provide information to callers.
  • Schedule appointments and make follow up calls to customers to remind them of their appointments.
  • Handle appointment cancellation and shifting duties.
  • Collect cash in exchange of services rendered and tender change to customers.
  • Ask customers for feedback on salon's services and provide assistance with problems or complaints.
  • Endorse retail products that the salon is selling by providing information of benefits.
  • Print out staff rosters and assist salon manager in determining commissions.
  • Ensure cleanliness, neatness and sanitisation of salon and equipment.
  • Create and maintain contact with suppliers to ensure that salon supplies are procured in a time efficient manner.
  • Count cash at the end of the shift and ensure that cash flow information has been logged into the salon's register.