Housing Assistant (12 Month Fixed Term Contract)

Recruiter
Lewisham Homes
Location
London
Salary
Competitive
Posted
11 Aug 2017
Expires
14 Aug 2017
Contract Type
Permanent
Hours
Full Time
Description: The Role Our Housing Management team makes a difference to our residents every day, and no two days are the same. As a Housing Assistant you'll be the first point of contact for residents, helping with rehousing enquires and assisting tenants who want to transfer. You'll be resolving queries over the phone, occasionally helping residents face to face at our reception, and assisting Housing Officers with ha range of tasks. • Deliver excellent, reputation-enhancing customer service at all times • Assist residents with a wide range of housing related enquiries • Provide administrative support, including responding to emails and letters We strive to offer a professional and efficient service to our residents and you will be working in a target driven environment. As a Gold-standard Investor in People Organisation we offer excellent opportunities to add to your skills and develop your career. Knowledge of social housing is not essential as full training will be provided. We expect high standards but you will be part of a friendly and supportive team. We are proud of the difference we make in our community and if you share our ambition to do a great job for residents, you will fit right in. This is what we are looking for??? • Solid administrative experience in a customer-facing team • Strong communication and relationship-building skills • Educated to GCSE or equivalent in English and Maths • Flexible, can-do approach to colleagues and customers We require staff to work 36 hours per week 09:00 - 17:00 Monday to Friday. Salary will be supported by a range of benefits, including membership of the Local Government Pension Scheme. For more information about Lewisham Homes and this opportunity, please visit our website. Job Category: Housing Contract: Permanent