Food & Beverage Assistant at Sofitel Gatwick

Recruiter
Sofitel London Gatwick
Location
London
Salary
Competitive
Posted
11 Aug 2017
Expires
13 Aug 2017
Contract Type
Permanent
Hours
Full Time

We have an exciting opportunity for a Food & Beverage Assistant to join the growing team.

Do you want to be a part of a great company?

When it comes to customer service, creating a truly welcoming environment and combining this with superb facilities for our guests whether travelling on business or leisure, Arora Hotels really do stand out from the crowd.

As a Food & Beverage Assistant you will ensure checks are presented to all guests during service to secure full payment for all products and services offered.

Duties and Responsibilities of the Food & Beverage Assistant

- As a F&B Associate ensure checks are presented to all guests during service to secure full payment for all products and services offered

- Understand how to efficiently process payments, count floats for accuracy and enforce cash handling procedures

- Record covers in Micros properly and accurately post products consumed

- Maintain an honest operation when posting products and handling payments

- Maintain and encourage a positive working environment

- Supports the team with up-selling features and be knowledgeable in your role

- Respects colleagues and work closely with other associates to deliver memorable experiences

- Actively participate in associate briefings and team meetings

- Assist the manager to drive guest satisfaction by providing consistent guest experiences

- Report positive and constructive guest feedback to the manager

- Constantly critique quality levels of service and product consistency, provide suggestions to the manager

Skills & Experience required by the Food & Beverage Assistant

- An absolute commitment to delivering high levels of customer service

- A positive attitude and good command of the English language due to guest interaction

- Previous a la carte or fine dining experience preferred

- Ability to work in a team environment

- High level of personal presentation

If you feel you have the skills and experience required to become our Food & Beverage Assistant, please click apply now. We'd love to hear from you!