Learning Coordinator

Recruiter
Page Personnel
Location
Sunbury-on-Thames
Salary
£13 - £14.50 per hour
Posted
09 Aug 2017
Expires
16 Aug 2017
Learning Coordinator- Sunbury- Oil and Gas/ Energy This role is responsible for the administration and end-to-end delivery of a portfolio of training sessions. The Learning Coordinator (LC) is responsible for ensuring that duties are performed to a high quality, within agreed timeframes, and through the application of company standard processes. Client Details Our client is a renowned, leading brand within the Oil and Gas industry based in Sunbury-on-Thames Description Learning Coordinator- Sunbury-on-Thames- Oil and Gas/ Energy Key Responsibilities of the Learning Coordinator: Act as the 'Single Point of Accountability' for the end-to-end administration of a portfolio of assigned sessions. Ensure that session tasks are completed accurately, to a high quality and within pre-agreed timescales. Provide onsite 'moderator' & first level issue resolution support to sessions delivered virtually via Adobe Connect & via High Definition Distance Learning (or other virtual technology) Ensure consistency of the delegate and faculty session experience through the clear and consistent application of standard operating processes as applied across all learning delivery platforms. Ensure that any issues which may compromise the viability or quality of any assigned sessions are promptly identified, communicated and actioned / escalated as appropriate. Responsible for ensuring the production of status report updates which are accurate and have been produced with appropriate rigour and attention to detail. Despatch of pre-session course work and joining instructions; the maintenance of delegate attendance and training records, and the close out of sessions through the timely collection of event evaluation forms (MtM & MTL) Ensure that ongoing session changes are communicated clearly and promptly to faculty and stakeholders. Ensure that delegate queries are answered clearly, promptly and politely. Establish sound day-to-day relationships with members of the Logistics team, LCs from other portfolios and offices, Onsite Coordinators and globally based local-contacts. Build positive fruitful relationships with external vendors and faculty. Work collaboratively with colleagues across teams to assist different portfolios at peak times. Profile Key competencies: Essential Skills and Exposure Able to demonstrate working knowledge in establishing mutually beneficial relationships. Able to demonstrate problem solving and 'customer service' skills. Proven ability to prioritise own work effectively in a busy, multi-faceted role. A self-starter, able to progress issues and work under own steam; but aware of the need to escalate and seek advice or guidance as required. A proactive team player; willing to work outside of immediate scope of role, sometimes at a higher level and happy to 'pitch in' at particularly busy times. Evidence of good communication skills; previous exposure in tailoring messages as appropriate to different audiences. Numerate with a basic understanding of data analysis and reporting. Proficient use of virtual learning environment (VLE) and on line classroom (OLC) HDDL and Adobe Connect learning platforms, or a proven ability to learn similar applications at speed Core Competencies Excellent organisational skills; a confident and flexible approach to coping with fast moving, and frequently shifting priorities to ensure goals and deadlines are met. High level of technical competencies. Very close attention to detail and a methodical and systematic approach to day to day work; ensuring the absolute reliability and integrity of your outputs and system updates. Good interpersonal, communication & relationship building skills; particularly with external and distant internal stakeholders. Technical & Professional Competencies A good level of practice in standard Microsoft Office Software packages Job Offer A long-term interim opportunity, working as a Learning Coordinator within a renowned organisation based in Sunbury-on-Thames. Parking and canteen on site £13-14.50ph TEMP UNTIL NOV 2017 (potential to extend)