Telesales Team Leader

Recruiter
TEAM
Location
Woking
Salary
£25000 - £30000 per annum, OTE £55000
Posted
09 Aug 2017
Expires
13 Sep 2017
Sector
Sales
TELESALES TEAM LEADER - CALL CENTRE (Outbound) - basic salary £25k - £30k - Year 1 OTE - £55k - SURREY BASED Due to continued success and growth, a new opportunity has arisen for an experienced Telesales Team Leader to join a thriving call centre based FCA regulated business and lead a team of outbound sales consultants. The role of the Team Leader is to effectively manage a team of outbound sales consultants, ensuring strict KPIs and processes are followed to deliver outstanding sales results to the business. The company sells directly to the consumer by telephone, their sales consultants provide their customers with a fast and personalised quote within minutes of their internet enquiry. Duties and Responsibilities of the Telesales Team Leader - Call Centre (Outbound): - Setting and achieving performance targets for sales, efficiency and quality - Reporting business critical sales data to the management team on a daily, weekly and monthly basis - Developing sales team members in line with their personal development plans and performance reviews - utilising call back sessions, internal training and one to one sessions - Creating and running relevant incentive programmes to maintain high motivation and target achievement within the team - Ensuring full adherence to regulatory requirements - Learning, retaining and coaching sales staff on detailed product knowledge - Presenting new products and process to staff in a positive light and ensuring all staff are fully trained on these amendments. Skills and Experience required for the Telesales Team Leader - Call Centre (Outbound): - Experience of leading an outbound B2C telesales team, ideally within the insurance industry. Life Insurance experience would be very beneficial. - Solid understanding of performance management and sales management techniques - IT Literate with a good working knowledge of MS Word and Excel. The ideal person will be passionate about sales with the ability to inspire, motivate and develop mixed ability sales teams to produce a consistently high result. In return, you will receive an excellent salary plus the chance to earn a significant monthly bonus, regular incentives, career development. The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.

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