Customer service/Sales Executive

Tailored Recruitment Uk Ltd
10 Aug 2017
18 Aug 2017
Customer service/Sales Executive Salary 16-25k depending on experience. To work inst Albans The Preferred ideal candidate must come from a personnel banking or a financial background or strong customer support background where you have dealt with clients/customers face to face and over the phone. If the answers to below questions are a yes then call me now - Are you target driven, committed and hard working. - You must have Excellent communication and interpersonal skills, combined with the ability to learn quickly, organise yourself efficiently - Work within a team - Looking to get into insurance business - Wanting progression - Telemarketing experience Principal Duties: - To sell and administer insurance products appropriate for our client's needs with due care and consideration - Dealing with new and existing clients, to bring in new business - This involves a lot of phone work - Not cold calling as such - To assist your Branch Manager in meeting, and wherever possible, exceeding Branch objectives - To exceed client expectations in terms of efficiency, effectiveness and responsiveness through the diligent and professional conduct of your duties. - To ensure that the requirements of our clients are at least always met, and to look for opportunities to exceed expectation - To embrace and follow all internal procedures on the conduct of our business including complaints and problems - To take responsibility for your own personal development in terms of enhancing your knowledge and understanding of the products we offer and in developing your career within the Company - To assist in the smooth and efficient day-to-day running of the office Duties to include: develop positive relationships with clients, and sell a service face- face and over the phone. General duties of Administration on a day-day basis. i.e. data entry, emails and standard legal Template. So must have good IT skills - Motor - Household - Commercial Vehicle - Motor cycle - Legal - Terms of Business - Compliant Sales Cycle - Treating Clients' Fairly (TCF) - Data Protection - Money Laundering - Rehabilitation of Offenders Act - Bribery Act Compliance Skills Required: - The ability to communicate clearly, positively and effectively both orally and in writing - To display a positive and enthusiastic work ethic and style - To build and develop long-term client relationships - The ability to work effectively and in an organised manner both independently or co-operatively as part of a team - The ability to listen to clients and identify their needs - Reporting to your Branch Manager, you are responsible to the Company, your colleagues, insurers and our clients Monday to Friday from 8.30am to 5.30pm and every Saturday 8.30am to 12pm. Holidays 4 weeks. plus team commission/bonus, walking distance from station