Credit & Collections Manager
SC Johnson has opportunities for Credit & Collections Manager (Frimley, UK) Our internal job title at SC Johnson is Associate Manager - AR/Credit & Collections (CFS Team Leader - Collections) - UK ABOUT SC JOHNSON SC Johnson (SCJ) is one of the world's leading makers of household brands. The company has operations in more than 70 countries and sells products in virtually every country around the world. Its product portfolio includes global brands such as Pledge®, Duck®, Mr. Muscle®, Windex®, Scrubbing Bubbles®, Glade®, Raid®, OFF®, Baygon® and Ziploc®. The company has been making great products for more than 125 years and the same family that started the company still owns and runs it today. For over a century, spanning five generations, the Johnson family has demanded the best for families everywhere. We currently employ approximately 13,000 people globally and generate $10 billion in sales. At the same time, we've established a generations-long legacy of environmental responsibility, community leadership and providing great places to work. We do this because we want to do what's right for our business today, and also what's right for people and the planet tomorrow. ROLE SUMMARY Reporting to the Shared Service Centre Credit & Collections Director, in this role you will be accountable for the leadership and management of an assigned Customer Financials (CFS) team, ensuring key performance targets are met. You'll be responsible for sustaining CFS process standards in EMEA through Standard Operating Procedures (SOP's) and internal controls, as well as promoting cross SSC Centre collaboration and standardisation. You'll be managing and developing a high performance work team, focusing on efficiency and effectiveness improvements. As well as this you'll empower and motivate individual team members by supporting their skills development through structured Personal Development Plans (PDP's), and regular coaching and feedback. Finally you will engage and role model the team into the SSC Operational & Process Excellence culture and approach. If you would like to work in a multicultural, FMCG organisation and are passionate leading a team to success, we'd like to hear from you. Based in Frimley, Surrey, we can offer you a competitive salary and profit share. We care about the well-being of our people and other benefits include free onsite gym with free classes, a 9-hole golf course, tennis courts, subsidised canteen and much more. Your convenience is important to us and if you're travelling on public transport we have a free shuttle bus service running from Farnborough Station - with direct services to London Waterloo - and our local station in Frimley, as well as free parking on-site. RESPONSIBILITIES - People Management: Lead the assigned CFS team to deliver results through a combination of establishing goals , coaching and priority setting and build a highly effective team through strong recruitment and continuous development and coaching of team members. - Conduct analytical assessment of sub-ledger, including overdue items and impact on financial performance targets - Responsible for executing agreed processes and controls, including Sarbanes Oxley and Audit compliance - Promote process standardization and ensure SOP's are kept up to date - Share responsibility for achieving key departmental targets - Assist the budget setting with input from countries and region - Be the point of contact with the local subsidiaries for issue resolution - Develop effective relationship with internal and external customers - Develop, implement and monitor cross country best practices - Identify and assess issues, propose solutions - Through the team, manage the credit risk for those countries within your area of responsibility by demonstrating sound judgement relating to credit limits, risk categories and driving resolution on delinquent accounts to minimise financial risk. - Drive proactive collection strategies across all countries in scope. POSITION REQUIREMENTS - Degree calibre candidate, ideally in a quantitative subject, or equivalent and CICM qualified. - Leadership skills to manage a growing multicultural team; including recruiting experience - Significant credit & collections experience within a blue chip environment. - Experience supporting senior management and ability to work across Countries/Regions and confidently work with Senior Stakeholders - Ability to manage multiple tasks and priorities and operate efficiently under continuous change - Excellent communication, influencing and presentation skills with strong stakeholder management experience - Strong sense of ownership and ability to make things happen. You need to be legally eligible to work in country of application.