Business travel consultant

Recruiter
Copperfield Recruitment Ltd
Location
Chertsey
Salary
£negotiable
Posted
10 Aug 2017
Expires
14 Aug 2017
Business travel consultant DUTIES:- Ensure that all bookings are dealt with accurately and efficiently. Booking flights to worldwide destinations using Galileo/Sabre as appropriate. This may involve the booking of nett fares and planning complex itineraries. Booking hotels and overland transport (rail, car hire). Providing advice on visa requirements and arranging visas as appropriate. Take ownership and responsibility for all client queries handled until successfully concluded. Ensure that all fare rules, regulations and conditions are given correctly with a full explanation. Ensure that valid alternatives are offered to all clients. Comply fully with all procedures in the office. Respond to and perform re-issues and recalculations in accordance with clients changing needs. Ensure that full support is given to the key preferred suppliers. View internal departments as customers and work effectively with them to the maximum benefit of our external customers. Assist fully in the implementation of new accounts to the agreed service levels Ensure that agreed service levels are maintained and any problems are reported to your line manager in a timely fashion. Ensure that you work effectively as a member of the team Adhere to the organisation's policy and procedures on information security and take whatever actions are required to safeguard data and assets. QUALIFICATIONS & EXPERIENCE: Extensive Business Travel/Industry (e.g. Marine Travel, Leisure Travel) Experience Global Distribution Systems Geography Customer Service PLEASE ONLY APPLY IF YOU LIVE WITHIN A COMMUTABLE DISTANCE OF THIS LOCATION. Please note your CV will be reviewed against the vacancy criteria and we will contact you within one week if we wish to progress your application any further. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. This job was originally posted as www.totaljobs.com/job/75362669

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