Project Tracking Administrator - Rochester

Recruiter
Carlton Recruitment
Location
Rochester
Salary
£20,000 per annum
Posted
10 Aug 2017
Expires
15 Sep 2017
Project Tracking Administrator Rochester £20,000 The main responsibility of this role is to support the external sales team. Our client is seeking to employ a determined individual who is able to influence and drive project information from both internal and external sources. The candidate should possess good inter personnel skills, have excellent communication skills, be self motivated, be able to work in a team environment and have experience in using Microsoft software such as Excel, Word, Power Point etc. Knowledge of CRM systems would be helpful but not essential, as training will be provided. Key Responsibilities · Researching, identifying and recording of relevant new project data onto KMS · Liaising with both the internal and external sales team to ensure all of the relevant data has been obtained, actioned and plans in place for follow up · Seeking out new projects, our lead generating online database, and from other lead sources · Building relationships with key contacts such as clients, architects and contractors. This will also include booking appointments for the external sales team · Controlling the CPD (Continued Professional Development) programme with the UK based Architects and Designers · Following up with both the internal and external sales team to ensure additional project information is entered on each project such as feedback from meetings (eg. literature and sample requirements), future events entered for following up calls/meetings and generally ensuring that all the current project data is updated where necessary · Coordinating the reaction to incoming enquiries by ensuring the customer is serviced and all relevant team members are engaged · Striving to provide the client base with an unparalleled level of customer service at all times Personal Specification · Initiative · Tenacious · Committed · Punctuality · Great telephone manner · Ability to see through a task from initial correspondence to resolution. · Great team spirit This job was originally posted as www.totaljobs.com/job/75372215