Training Operations Support Controller

1 day left

Job Heron
Fleet, Hampshire, England
£18000 - £20000 per annum + Commission, incentices, awards
29 Aug 2017
26 Sep 2017
Contract Type
Full Time

Training Operations Support Controller / Operations Controller / Training Operations / Logistics / Client Relationships

Do you thrive in a challenging and targeted environment? Do you have a passion for managing and developing people & relationships?

Training Operations Support Controller is needed for our client, the UK's largest HGV training and recruitment provider based in Fleet. They are looking for someone who is ready to come on board and join their young and vibrant team.

With Training Operations being a key part of their business providing world class customer service, your role is to maintain a positive attitude at all times, driving your team towards targets leading by example while making their job fun and enjoyable. You must be able to build rapport quickly, have a professional phone manner and exceptional opening & closing skills.

Job Role:

  • Help driving your team towards set monthly targets
  • Making sure processes are followed to the letter to reduce customer complaints
  • Note any areas of improvement for process and staff to help with progression and service
  • Call Coaching helping your team with tough calls
  • Data is correctly inputted on the CRM first time


  • Excellent communication skills
  • Excellent interpersonal skills and ability to build rapport quickly
  • Great telephone manner
  • Exceptional opening and closing skills

If you are looking for a company & role in which you can learn and progress, joining their Training Operations team is the perfect start, getting to work in a fast-paced office and learning from experienced industry experts, what more could you want?

Type: Permanent, Full Time, 37.5 Hours per week, Flexibility required

Salary: £18,000 - £20,000 per annum


  • Uncapped commission
  • Friendly & enjoyable working environment
  • Monthly incentives
  • Employ of the Month Awards

Location: Fleet, Hampshire

If you're interested in this position, please forward on your CV for immediate consideration.

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