Contract program manager & Experienced Field Service Engineer (m/f)

Expiring today

MTS Systems GmbH
30 Aug 2017
22 Sep 2017
Contract Type
As a global leader in supplying servo-hydraulic, electro-dynamic and electro-mechanical test systems and industrial system sensors, MTS Systems Corporation develops solutions that add value for our customers, creating a unique and challenging atmosphere that makes MTS home to some of the best technical and creative people in the world. MTS' testing hardware and software solutions help customers accelerate and improve their design, development, and manufacturing processes and are used for deter??mining the mechanical behavior of materials, products, and structures. MTS' high-performance position provides controls for a variety of industrial and vehicular appli??cations. MTS is expanding capabilities in the UK! Take this as an exciting opportunity to join the ideal advanced technology company. MTS is creating a unique and challenging atmosphere that makes us home to some of the best technical and creative people in the world. MTS in the Uk is looking at the earliest possible date for a Contract program manager & Experienced Field Service Engineer (m/f) Location: Surrey Research Park, Guildford, Surrey smart people. smart ideas. smart choice. A thriving environment for learning, innovation and growth Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people's lives. It is a place where you can learn, innovate and grow professionally. By joining MTS, you'll have access to the latest tools and technologies, along with the support of colleagues who are passionate about their work. You'll discover a dynamic culture of continuous improvement that extends to our people, one that offers numerous ways to expand your knowledge and advance your career. Our business is thriving. Our future is exciting. Your potential is unlimited. Reporting into our office in Surrey Research Park in Guildford but working remotely in the Midlands area, we are looking with immediate effect for a: Contract program manager & Experienced Field Service Engineer (male/female) initially for one year duration to look after of our prestigious customers in the automotive industry and materials testing environment. The role of the Contract program manager / experienced Field Service Engineer is to provide servo hydraulic and electro - mechanical competency in technical and independent consulting with on site service and customer support while ensuring optimal employment of the MTS equipment and systems working autonomously and as part of a strong team. You will mainly be operating in UK and Ireland but predominantly on one customer site in the Midlands area Your main challenges consist of: While working primarily independently: Program Management of a prestigious on site contract Working onsite with one customer but able to assist other selected customers as required Principal contact at the customer site for engineering requests and operational questions & issues relating to MTS test rigs and test equipment Solving ticketed problems and repairing all types of MTS equipment on site and in plant Installing and providing planned maintenance of MTS systems Utilising additional Field Service Engineer resource as required. Maintaining costs within budget Training, or arranging training for customers on site and externally Assisting and performing rig rebuilds and rework of MTS equipment Liaising with service administration as and when required Preparing visit reports, installation and service reports, travel expense reports and time sheets Independent responsibility for materials (documentation, etc.) necessary to perform customer order in a satisfactory and appropriate manner Supporting Sales and Operations departments Spare parts management Insuring compliance with quality system, health and workplace safety regulations, legal regulations, CE requirements and norms and internal, technical guidelines to prevent health and financial risk Tracking product modifications and technical changes to MTS equipment. Your qualifications and qualities that you need to demonstrate to be a Senior Field Service Engineer and Program Manager at MTS: Degree or similar qualification in mechanical engineering and/or electrical engineering 5 years Experience in customer support and field service Knowledge and understanding of hydraulic systems Expertise in material science Knowledge and understanding of electro-mechanical systems Electrical knowledge would be an advantage but not essential Excellent English - written and spoken PC skills (MS-Office / Networking /database / CRM / Application s/w ) Clean driving license Willingness to travel Flexibility Ability to work independently An excellent team player as you are working together in an interdisciplinary manner Friendliness Approachability To apply please submit your CV and motivation letter including possible starting date by email to Ms Sabine Bacher We look forward to receiving your application. MTS Systems GmbH Hohentwielsteig 3 14163 Berlin

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