Middle East Sales Manager (9 month FTC)
HarperCollins is one of the UK's foremost, diverse and innovative multi-platform publishers. We publish a wide range of books, from cutting-edge contemporary fiction, to block-busting thrillers and from fantasy literature to children's literature and enduring classics. We also publish a great selection of non-fiction titles, including history, celebrity memoirs, biographies, popular science, dictionaries, maps, reference titles and education books, and our digital business is thriving. With nearly 200 years of history, we publish some of the world's foremost authors, from Nobel prize-winners to worldwide bestsellers. In addition, we also publish the works of Agatha Christie, JRR Tolkien and CS Lewis.
Our Group Sales, International department is looking for a Middle East Sales Manager to join them for a fixed term contract of 9 months. The purpose of the role is to maintain and build customer relationships in assigned territories, develop new business and to achieve pre-agreed budgets. The territories covered: UAE, Lebanon, Egypt, Bahrain, Kuwait, Qatar, Saudi Arabia, Oman, Morocco, Tunisia, Algeria, Iran and Turkey. Will also cover Africa (excluding South Africa) for US. All HCUK and HCUS Adult and Children's, HC360 titles from ANZ, Canada & India, HCCP, and Harlequin NA will be covered. Additionally, the role requires a minimum of 6 weeks travel to markets a year, plus attendance at relevant book fairs.
- Maintain excellent customer relationships, be the first point of contact for customer issues
- To ensure all titles are subscribed to target
- Provide regular sales information to customers both during meetings and from office
- Develop market plans for territories and key customers
- Plan and execute travel to markets as agreed with Sales Director & attend relevant book fairs
- Manage retail placement and promotions, working with US & UK marketing managers to allocate spend
- Responsible for achieving sales budgets and targets
- Research, identify, and contact potential new customers
- Good knowledge of titles across all Divisions
- Awareness of pricing needs
- Feedback on upcoming titles potential sales and promotions in meetings and reports for publishing teams
- UK Divisional Champion for Children's
- Ensure we have the best sales material for all types of accounts
- Contribute information to third party shared title grid
- Contribute towards open market newsletters and exec reports, sharing photographs and market/customer feedback
- Maintain customer contact list
- Submit expenses in a timely manner
- Complete Gift & Entertainment register in accordance with policy
- Review base terms and net prices/extra discount requests regularly
- Provide an itinerary in advance of sales trips and a trip report after every sales trip
- Plan and book sales trips within the allocated T&E budget
- A sales professional with experience of managing trade accounts
- Fluent English
- Must be customer focused
- Proven commercial acumen, being aware of competition and maintaining strategic advantage whilst balancing profitability
- Strong negotiation skills
- Excellent IT skills
- At least 6 months' experience of selling trade titles to customers in Middle East markets
- Ability to work as part of a team
- Skills to seek out sales opportunities and turn ideas in to profitable sales
- Drive for efficiencies across all ways of working
We're based in the News Building which we share with our News UK and Dow Jones colleagues in the newly-established London Bridge Quarter, opposite the famous Borough Market. Our new open-plan office has amazing views across London, and includes a variety of break-out areas to aid inspiration and a collaborative approach, a multi-media suite, and a fabulous canteen floor and book shop.
Please apply via the link below with your CV, cover letter and salary expectations. Early applications may be prioritised.
Overview of HarperCollins
Our mission at HarperCollins is to harness the power of great publishing and to amplify it through world class marketing, global strength, and relentless innovation. We are all working towards the same goal, and we do it guided by what matters most to us. The culture at HarperCollins is defined by our six values, which inform our everyday actions and the way we behave. From Finance to Editorial, our values shape the way we work.
PUTTING OUR AUTHORS AT THE HEART OF EVERYTHING. Their success is our first concern.
WORKING TOGETHER. Sharing responsibility, helping colleagues, listening well, embracing difference, and enjoying what we do.
LEARNING & ADAPTING. Taking smart risks, learning from experience without blame and being both curious and willing to change.
LOOKING OUT AS WELL AS IN. Understanding the consumer, the marketplace and the competitive environment.
LEADING NOT FOLLOWING. Staying ahead, looking to the future, being bold and always aiming to be the best.
INTEGRITY IN ALL WE DO. Timely, open and honest communication, being fair, principled and respectful