Membership Assistant

The London Library
01 Sep 2017
20 Sep 2017
Contract Type
Membership Assistant London, SW1Y Part-time Salary: From GBP22,003 per annum, pro rata plus benefits Ref: LL/17/12 Hours: 14 - 16.25 hours per week, different shifts available to work a combination of Wednesdays, Thursdays, Fridays and Saturdays, see candidate pack for further detail. Applications to work available hours as one post (30.25 hours per week) are welcome. The London Library The London Library, founded in 1841, has played a significant role in the intellectual life of the nation for over 175 years. An independent and self-financing charity, the Library is dedicated to the advancement of education, learning and knowledge. An essential resource for scholars, students and the intellectually curious, it is also the working home of writers of all kinds, from the internationally acclaimed to those preparing to write for publication for the first time. With over one million volumes and extensive electronic resources to choose from, our 6,600 members enjoy access to a unique collection and a host of other membership benefits, including the support of knowledgeable, helpful staff. This is an exciting time to join The London Library. Having celebrated our 175th Anniversary in 2016 we are keen to build on our remarkable history and are now looking towards the future and developing a new strategy to launch in 2018. The Role Applications are invited for the post/s of Membership Assistant to join our Member Services team and contribute to the provision of a professional and welcoming reception service greeting and assisting members, prospective members and visitors. The role includes answering questions about membership and services in person, by phone and email, giving tours to prospective members and assisting with membership processing and administration. Applicants must have strong interpersonal skills, be able to demonstrate excellent customer service and communication skills, and have good IT skills (MS Office, email, internet). Applications deadline: Tuesday 19th September 2017 (by midnight) Interviews: Monday 25th September 2017 TO APPLY AND FOR MORE INFORMATION: If you would like to find out more about this position and to apply, please click the button to be directed to our website to complete the application process. The Library welcomes applications from all sections of the community. All applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK. No agencies please.