Infrastructure Engineer

40000.00 - 40000.00 GBP Annual + GBP40000/annum
04 Sep 2017
02 Oct 2017
Contract Type
Role Summary

As subject matter expert provide technical expertise across Infrastructure and support. Providing support and technical advice on current systems and new technologies leading requirements, functional specification, system analysis, technical design and documentation with the ability to translate strategic concepts and architectures into practical implementations.

Project support lead, providing the viewpoint of the Infrastructure department to the project and to feedback pertinent information from the project to IT services.

The role supports, in conjunction with the Infrastructure Manager the overall strategic direction of Infrastructure and ultimately IT Services.

Business as usual objectives including the management of DX Group Infrastructure technology, Project implementation, supplier management and 3rd line support.

Main Responsibilities

• Key member in the day-to-day activities offering 3rd line support as part of the team within the DX Group.

• Including incident and problem root cause analysis

• Be one of the Infrastructure Tech Leads for key projects across the group

• Lead technical aspects from recommendations to installation in support of DX IT projects for consolidation, merger and redesign of the core Infrastructure.

• In collaboration with the IT Infrastructure Manager and broader team; define, gain approval for and deliver a technology roadmap that supports the DX Group business/IT strategy & Head of IT Service's Management strategy.

• In collaboration with the Head of IT services, IT Infrastructure Manager and the Application and Development Manager design and develop cost effective. "de-risked" solutions to ensure existing legacy systems are proactively decommissioned appropriately or where necessary remain fully supportable.

• Upgrade systems (internally and externally supported) by developing, testing, evaluating, and installing enhancements for hardware and software.

• Proactively identify areas where improvements can be made; plan and gain approval for tactical upgrades to existing systems. From design through project deployment, testing

• evaluating, and installing enhancements for hardware and systems software.

• Provide key support and documentation in the on-going development, refinement and testing of the group business continuity plan

• An element of rotated On Call support and some site travel required (must have own car)

Why DX?

As the specialist provider of customer-driven solutions for the delivery of time sensitive, mission critical, two-man and high value deliveries, DX routinely handles goods from many etailers, high street retailers including homeware, and a wide range of items from many industry sectors including legal papers, jewellery, optical lenses, pharmacy items and high street fashion.

We think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day or not if we fail.

It could be a passport for a ski holiday. The watch that'll make the perfect birthday gift, or the commercial contract giving a client's overseas expansion the green light