Senior Application Support Analyst

7 days left

South East England
02 Sep 2017
30 Sep 2017
Contract Type
The Team The Information Technology department at BLP has a track record for implementing leading edge and innovative IT solutions. We are proud to support the business as it expands and adapts to new clients and working practices. The Opportunity Working within the IT department at a large international law firm, this role focuses on the firm's Client Relationship Management (CRM) environment, InterAction (IA), and the ETL integrations that link IA to many legal and management systems that the firm uses. Support includes installation, upgrades and customisation of client and server software and third line calls. The role requires a good background in technology, particularly around software maintenance and system integration. The role will also take on responsibility for further applications and development projects within the firm as part of the overall IT applications and development team. Who we're looking for You will have excellent knowledge of InterAction products including mobility, IMO and Opportunities as well as Integration Development skills including SQL, SOAP Web Services. Experience of upgrading and supporting the InterAction suite, ideally in a legal environment, is essential. The successful candidate will have excellent skills in Intapp Integrate or other integration tools such as SSAS. Knowledge of iManage, Intapp Wall Builder, Open, Time, Elite Enterprise or other Legal PMS would be an advantage. You will be approachable when working with users of the BLPs IT systems and willing to work closely with suppliers and foster 3rd party relationships. What's in it for you Making sure our people feel valued is part of our everyday culture, ensuring that they are rewarded is part of our everyday work too. From 25 days holiday per year to private medical insurance, pensions, charity schemes and a whole host of other flexible benefits, you can rest assured that we've got your best interests covered. Join BLP, and you'll discover an environment unlike any other law firm with an open door policy that helps to deliver real results. Your career is important to us, as the more our people develop getting closer to their potential, the more successful our firm is. So ensuring that the training we offer is exactly what you need is essential. Lawyers, PA's and business services experts - everyone here has access to tailored learning to suit their skills and ambitions. Apply online by following the 'Apply for this role' link, using either your CV or LinkedIn profile. About BLP We are an international law firm renowned for our innovative approach to high quality, commercial, legal advice support for clients around the world. Our vision is to be the most respected law firm. We will achieve this through always exceeding our client's expectations and being a better place to work than our competitors. We have expertise across 70 legal disciplines and our commitment to exceptional service means our clients can expect more than just our technical excellence when we work with them. Our international offering is an important part of our commitment to our clients and through our emerging markets focus and preferred firm network we are able to support them wherever they do business. All this is possible because the quality of our people. Part of our core vision is to be a better place to work than our competitors and we are committed to attracting and retaining the best talent. We embrace diversity by promoting and sustaining an open, inclusive and supportive working environment. Agencies Please note that the BLP Group has preferred agency agreements in place with a number of agencies. Any speculative applications should be sent to our HR Resourcing team at and not directly to line managers or employees. The BLP Group will not be responsible for any fees related to speculative applications unless specifically agreed in writing. Disclosure As a regulated firm of solicitors, Berwin Leighton Paisner LLP ("BLP") is required to undertake appropriate vetting of staff. In addition to completion, by applicants who accept a job offer, of a regulatory questionnaire, BLP uses a specialist provider to undertake professional verification and background checks (including through electronic data sources, and directly with employers and professional bodies/regulators) on our behalf. We will also undertake certain verifications ourselves. BLP adopts a risk-based approach to its vetting procedures, which are only undertaken with consent, and in accordance with its legal and regulatory obligations. For further details, please see our recruitment website: