Billing Coordinator - 3 Months Fixed Term Contract x2
Job Details Clifford Chance is one of the world's leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise. The firm has unrivalled scale and depth of legal resources across the three key markets of the Americas, Asia and Europe and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution. The role of Billing Coordinator is situated within the Billing and Collections team for the London office. The specific purpose of this role is to provide assistance and support to the Billing Advisors, Assistant Billing Manager and Billing Manager within the London Office. Key Responsibilities Operational Activities • Partner / Fee Earner billing meetings and follow up (responsibilities for up to 15 Partners). • Ensuring New Matters are set up in accordance with client agreements (Rates; e-billing Settings, etc). • Ensure bills are prepared in accordance with client agreements and the firms processes. • Amending, authorising and printing bills. • Deliver a collaborative and pro-active approach in working with the collections team throughout the billing and collections process. • Reviewing and updating the FAST tool to assist and support billing forecasts in achieving monthly billing targets. • Updating and reviewing the FAST Reports. • Collecting/chasing for GPMS/Incept information. • Providing timely and accurate feedback to Assistant Billing Manager. • Escalation of issues/problems/concerns to the Assistant Billing Manager. • Assigning tasks to the Billing Assistants (where applicable). • Maintaining and updating systems in a timely manner. • Various ad-hoc queries and problem solving. Client Focus At Clifford Chance, we believe in bringing the client - both internal and external - to the centre of everything we do. To do this we need to understand, anticipate and fulfill the unique needs and expectations of each client. We call this 'Client Focus' and to help deliver this core part of the business strategy, we want to recruit people who do not only excel in their field but who are also client focused. We are looking for people who: • Can demonstrate a keen interest and enthusiasm to understand their clients priorities; • Are self-starters but also team players ready to help others and contribute to the overall success; • Listen, question and deliver; and • Are reliable and responsive, who can put the needs of the client first. In short, we are looking for people who are motivated by client satisfaction and who strive to exceed the expectations of their clients. Skills and Qualifications Skills: • You will be able to demonstrate excellent organisational skills, with an aptitude to understand new concepts quickly. Experience: • The role holder will have previous experience of working within a billing or revenue team, ideally within a professional service firm environment. Knowledge: • You will be able to demonstrate technical knowledge and expertise of a global professional services practice management system (Keystone, Elite or SAP), together with a sound knowledge of Excel and Word. • You will have a good understanding of the financial processes that underpin billing activities, the ability to apply these dealing with the requirements of Partners and the clients with whom they work. • You will need a flexible working approach and the confidence to communicate, both written and verbally, with people at all levels. Qualifications: • 5 A-C GCSE's (or equivalent) including English and Maths. Company Summary Clifford Chance is one of the world's leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise. The firm has unrivalled scale and depth of legal resources across the three key markets of the Americas, Asia and Europe and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution. Alongside world-class legal careers, Clifford Chance offers excellent opportunities in the support functions that underpin its business operations. By joining us in business services, you will help us to innovate in the way we deliver our services and enable us to run a successful multinational business that never stands still. Business services are integral to the running of the firm and are critical to its success. Information for Recruitment Agencies Clifford Chance endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, Clifford Chance operates within a preferred supplier list and will not be accepting unsolicited applications from non-PSL agencies for this role. Equal Opportunities It is the Firm's policy to treat all employees and job applicants fairly and equally regardless of their gender, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. Furthermore, the Firm will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds. The policy applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. The Firm will regularly review its procedures and selection criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities and merits. The Firm is committed to the implementation of this policy and to a programme of action to ensure that the policy is, and continues to be, fully effective. All staff are required to comply with the policy and to act in accordance with its objectives so as to remove any barriers to equal opportunity. Any act of discrimination by employees or any failure to comply with the terms of the policy will result in disciplinary action.