CAO Global Exchange EMEA, Vice President

State Street UK
02 Sep 2017
24 Sep 2017
Contract Type

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It's also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You'll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us.

Major Responsibilities:

Role specifics

Representative activities led and supported by the CAO team

  • Partnering with regional and global business teams to formulate strategies on how to optimize near-term growth and/ or enhance current business plans, policies, and procedures.

  • Partnering with regional and global business and functional teams to perform strategic analyses of the EMEA market and customers for GX services

  • Overseeing various administrative control activities to support the EMEA GX business including

    • New staff on boarding and training

    • Contractor administration - vendor approval (where required), coordination with Procurement, SOW drafting / revision, time tracking administration and certification, and billing-related support

    • Time tracking administration for relevant employees

    • Real estate administration / desk assignments

    • AML / KYC administration (where applicable)

    • Monthly and ad-hoc reporting to regional and global leaders

    • Legal entity governance, meetings, notes, filings

    • Business unit SMC meeting administration

    • Regional policies and procedures (where applicable)

    • Resource approvals and progress in hiring

    • Information security administration

    • Data privacy-related efforts

    • Business continuity / disaster recovery planning

    • Resolution & recovery planning support, as needed

    • Management of Risk Excellence / First Line of Defence activities

  • Overseeing and supporting various business development activities including

    • New Product and Business Process preparation and approval

    • Budget planning and support

    • External events (where Global Marketing support is not available)

  • Other regional / business efforts as required

  • Coordination with business teams and Finance on billing and receivables


  • Demonstrate the 'Risk Excellence' culture in your behaviour

  • Maintain a detailed understanding of :

    • The scope of the role's managerial responsibilities

    • The competence of the staff reporting to you

  • Ensure that your team has clear understanding of their reporting lines, authority levels, scope of responsibilities (including those delegated to them and those they delegate), objectives, training and competency requirements plus progress is reviewed regularly in line with Company policy, and are regulatory registered where appropriate for their role

  • Develop effective working relationships and communications with staff and ensure that staff are motivated, developed and supported.

  • Establish and monitor systems of control, delegated authority and escalation procedures so that the business complies with internal policies and external regulations and can be managed effectively

  • Adhere to the delegation and oversight (management information and escalation) framework in the performance of daily tasks. This includes taking proactive action to ensure there is adequate production of management information that is fits for purpose, and issues are raised as appropriate

  • Establish and monitor an effective delegation framework to ensure that tasks are performed by staff members with appropriate capacity and authority level (based on knowledge, skills and competence).

  • Establish and monitor an effective oversight framework to ensure that issues are appropriately identified, escalated and resolved. This includes: a) ensuring that appropriate management information is received, considered and challenged as appropriate at intervals proportionate to the risks; and b) that staff members have clear understanding of the escalation path/principles

  • Establish and nurture a culture of 'Risk Excellence' within the team, encourage an environment of openness that welcomes effective challenge and supports open discussion.

  • Ensure that you make reasonable decisions by exercising reasonable care when considering information available to you. This includes taking proactive action to ensure that the information you have is suitable and adequate.

  • Establish and nurture a culture of individual ownership of tasks to embed a clear individual sense of accountability into staff members' behaviour in performing their roles.

  • Ensure that the highest level of the Code of Conduct is displayed in your own and staff behaviour.

Level of Education / Qualifications:

  • Advanced degree (e.g. MBA) preferred

  • 7 - 10 years of work experience, preferably in strategy consulting and/ or financial services

Skills and Experience:

  • Demonstrated strategic planning, project management and team leadership experience

  • Hands-on style / willingness to "roll up sleeves"

  • Ability to multi-task and work independently

  • Fluency with Microsoft Office tools

Required Competencies:

  • Attention to detail / process orientation

  • Strong written and verbal communication skills

  • Team orientation and ability to get work completed while building and maintaining positive working relationships

  • Willingness to raise and address issues and support a rapidly growing business

  • Ability to act as a capable extension of and representative for the head of GX EMEA