Assistant Operations Director
SPEAR is a dynamic and evolving voluntary sector charity, providing effective services to support and accommodate homeless people in South West London, working with people in the age range of 16 to 65 years. SPEAR is committed to making sure that all homeless people have the opportunity to be supported to the point that they no longer need us, working in a collaborative way to help clients gain independence. SPEAR's turnover has trebled in the last few years and our services have expanded over a number of boroughs. In the context of this growth we are looking for someone to join our expanding team in South West London in the post of Assistant Director of Operations. Responsible and accountable for the effective delivery of a number of SPEAR's services, this role will also support the Strategic Director of Operations with operational and performance management of services and contracts. This will include ensuring services are delivered to a high quality and are working towards our Key Performance Indicators, they are compliant with our strategic aims and values and that our clients receive a high quality of customer service. We are looking for an individual with an excellent background in service delivery and contract management, someone with strong analytical, data and contract management skills. This role will be a permanent, full time position reporting directly to the Strategic Director of Operations.