Director of Operations

5 days left

31 Aug 2017
26 Sep 2017
Contract Type
VoiceAbility's mission is to strengthen voice, support rights and change lives. We enable people who face the greatest disadvantage and discrimination to have a real say in, and genuine control over, their lives. We provide independent support to people with learning disabilities, mental health issues, physical and sensory impairments or autism and to people with dementia, carers and looked after children. We put the people we work with at the heart of our organisation. Last year we supported 30,000 people, which makes us one of the largest providers of advocacy and user participation services in the UK. We have a turnover of cGBP8.5m, employing 300 staff across England. Our services range from one to one independent advocacy to innovative peer led mentoring and support. In view of the increasingly challenging environment for people who use social care and long-term health services, we want to achieve more. Our strategy sets our direction to improve what we do, deliver greater social impact and operate more productively and effectively. Our focus is on driving sustainability and on developing new service directions. We now need a progressive Director of Operations to ensure that we deliver leading edge, consistently high quality support which provides increasing social impact and to drive an ambitious programme of service development. A central member of our Executive Management Team, you will work in partnership team members, the Chief Executive, and Board, and our committed staff teams to ensure we maintain focus and energy on delivering our strategic objectives. We are looking for a quality-driven and commercially astute senior operations professional, with a track record in effective service delivery and development and a strong performance management focus, who is able to measure and evaluate the impact of our services. You will be an inspirational leader, able to give focus and direction to your team and expert in developing key relationships with commissioners, partners, people who use our services and members of staff. Alongside your operational expertise you will be absolutely in tune with our values and mission, keen to share in collective responsibility for the overall leadership of the organisation and want to work with the people who we support to strengthen service performance and drive new service development. You are likely to have experience in social care, health, housing support or similar within a charity or social enterprise and to have worked in a public sector commissioned environment. This is a great opportunity to make a significant contribution to grow one of the leading practical rights based organisations in the country, enabling it to reach more people and change lives. If this inspires you please get in touch. Closing date: 9am, Monday 25th September 2017