A large insurance brokers based in Dartford are looking for an experienced Administrator to join their busy team.
Having experience working in an Insurance company would be a huge advantage but not essential.
- Delivering a high level of Customer Service
- Answering all general queries via telephone, email and letter
- Assisting in resolving issues/concerns or directing customers to the appropriate resource
- Provide support and assistance to other members of the team and provide cover as and when directed
- Responsible for updating the system, maintaining high standards of attention to detail and accuracy
- Filing of paperwork
- Incoming and outgoing of post in the department
- Processing payments
- Resolving queries in a timely and professional manner
- Working as part of a team
You must have:
- Ideally you will have experience working within Insurance
- Excellent Customer Service skills
- Experience of dealing with Customer Complaints
- Good administration and organisational skills
- IT literate good use of MS packages including Word and Excel
- Professional telephone manner
In return my client offers a salary of upto GBP18k dependent on experience.
Working hours are 9:00am to 5:30pm plus Saturday 9am to 12pm
Please send your CV now for an immediate interview and start