CRM Officer

Expiring today

Recruiter
NCVO
Location
London
Salary
Competitive
Posted
31 Aug 2017
Expires
22 Sep 2017
Contract Type
Contract

CRM officer Salary: £34,592 per annum Hours:

Full-time (35 hours per week) Contract: Fixed term - 2 years Location: Society Building, 8 All Saints Street, London N1

Closing date: 9.00, Monday 25 September

Interviews: Wednesday 4 October 2017 In this important role, you are responsible for the day-to-day management of our CRM system. You will receive enquiries from members of staff and deal with them in a timely manner. You will help resolve error messages or small changes to the CRM system. You provide a wide range of training resources to staff to help them better use the system such as classroom sessions or writing online materials and keeping them up-to-date. Assisting the CRM manager on projects that will deliver new features, you will also manage your own projects in line with NCVO priorities. You are experienced with administrating a CRM system and have excellent communication skills, both written and verbal, explaining technical issues to non-technical members of staff. You work collaboratively and cooperate with staff across the whole organisation including senior management. You work well under pressure and can manage multiple projects in a fast-paced, deadline-driven environment. You have an understanding of charities and the voluntary sector.

How to apply

For more information and to apply, please click on the Apply on Website button. About NCVO

Each day, millions of people make a difference to the causes they believe in through voluntary organisations and volunteering. This thriving voluntary sector and volunteer movement are essential for a better society - especially in times of challenge and change. That's why, inspired and empowered by our 13,000 members, NCVO champions the voluntary sector and volunteering. We do this by connecting, representing and supporting voluntary organisations, from the smallest community groups to the largest charities. NCVO is an equal opportunities employer and we welcome applications from everyone.

Charity No. 225922

Benefits for NCVO employees NCVO offers attractive benefits including:

  • 25 days' annual leave and the option to purchase up to 5 more days each year
  • 5 days volunteering leave
  • Subsidised gym membership
  • Season ticket loan
  • Flexible working including opportunities to work from home/off-site
  • Generous contributions to a stakeholder pension scheme and training
  • Development opportunities.

We are located a short walk from London King's Cross station in a modern building, overlooking Regent's canal.