Branch Administrator

Ricoh UK Ltd
09 Sep 2017
07 Oct 2017
Contract Type
Branch Administrator
Office Based - London

Competitive Salary plus excellent company benefits

At Ricoh, we develop office automation solutions globally, enabling individuals and organisations to improve the quality and productivity of office communications. Here in the UK, we are particularly proud of our reputation for being ambassadors for excellence throughout all facets of our business.

We now require an efficient, self-motivated Branch Administrator based at our Northampton Office. The primary focus of this job is to provide support to the Government Sales team, ensuring all orders are processed in time to meet sales/ company deadlines.

You will also be expected to maintain branch day book, entering all deals that have been processed, updating with current status, delivery date and invoice numbers on a daily basis, monitor deal queries - checking dashboards, advise sales of any queries, resolve where possible, liaise with SOP to ensure deals are moving forward.

The successful candidate will be expected to deal with customer queries and complaints, liaising directly with the customer and acting as an interface between the customer and Ricoh departments to ensure queries are resolved to the customers satisfaction.

Previous administration skills are essential as is excellent communication skills and competent PC skills along with ability to work to tight deadlines and under pressure. You must be self motivated with a flexible and can do approach.

Ricoh have removed the disclosure of convictions box from their application process (ban the box - programmes/ban-box) offering equal opportunities to all. For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions check and a DBS Check.
Further information on Employment Vetting can be accessed by contacting the Ricoh Resourcing Team

If you believe you have the skills we desire and you would like to work for a dynamic organisation that places emphasis on strong career development and support, then Ricoh is the company for you.

We are an equal opportunities employer

No agencies please