Operational Support Administrator

Recruiter
Paymentsense
Location
London
Salary
20000.00 GBP Annual
Posted
13 Sep 2017
Expires
11 Oct 2017
Contract Type
Freelance

Operational Support Administrator

GBP20,000 basic with a GBP5,000 performance bonus

Based in our vibrant modern office off Portobello Road, Notting Hill

Excellent entry level role for graduates

PaymentSense is an award winning, high growth tech company providing accessible and affordable solutions to allow small companies to take card payments. We are looking for a talented, motivated and driven Operational Support Administrator to join our successful team based in Notting Hill.

The team is responsible for approving new customer applications, verifying their credentials and identifying any risk of fraud. You'll need to be detail orientated and able to handle a large workload. We're growing fast so you'll need to work well in a fast-paced environment, you'll be innovative and driven by the desire to improve.

The role

  • Key member of the Operational Support team, reporting to the Operations Manager
  • Carry out background checks and investigations into prospective customers
  • Provide support to all sales channels by phone and email, dealing with all enquires in a timely manner
  • Working closely with the Sales and Training departments to drive continuous improvements and target sales growth
  • Liaise with 3rd party/ partner suppliers by email, phone and letter
  • Regular project work to improve the efficiency of the business and department

Candidate profile

  • Strong analytical and problem-solving skills
  • Excellent written and oral communication skills
  • Computer literate with high attention to detail
  • Ability to carry out administrative tasks quickly and accurately
  • Ability to thrive in fast moving entrepreneurial business environment
  • Ambitious. Results-oriented. Team player