Administrator (temp on-going)

Recruiter
Appoint Recruitment
Location
Guildford
Salary
12.00 - 13.00 GBP Hourly
Posted
13 Sep 2017
Expires
21 Sep 2017
Contract Type
Permanent
Administrator

This is a full time temporary job to start ASAP.

Based in Guildford town centre you will provide administration and coordination support to the UK team and clients. The emphasis of the role will be helping with the management and administration of assessments.

This would suit an administrator with excellent customer service skills. You may have been a training co-ordinator or an administrator whose had lots of customer service experience. This could also be suitable for a graduate with at least one year's office work experience.

What you'll be doing

- Coordination and administration of assessment services (for recruitment, promotion and development) in the UK and globally
- Working with clients and consultants to take bookings for individual assessments
- Liaising with clients, candidates and consultants to schedule dates for all assessment activities, including briefing calls, report writing and quality assurance processes
- Preparing, maintaining and updating delivery schedules to support global assessment delivery when required
- Booking consultants and/or associate consultants to deliver the assessments and maintaining details of associate consultant availability to support this
- Managing all administration (e.g. joining instructions for candidates, assessment rooms (on and offsite) and candidate pre-work (e.g. issuing invitations to complete online tests, generating reports and assessment packs for assessors to prepare from)
- Being the first point of contact for queries relating to assessments from clients, candidates and assessors
- Meeting and greeting candidates, setting up assessment rooms and preparing all materials
- Checking and proof reading reports and other document types created by assessors and consultants, ensuring these are sent to clients within agreed timeframes or service levels
- Maintaining tracking sheets and preparing management information and details for invoicing as required; responding to ad hoc requests for information about assessments
- Working with the appropriate colleagues to raise purchase orders and invoices for assessments delivered

- Sending out and collating the responses from candidate evaluation forms (where used)
- Working with the appropriate colleagues to raise purchase orders and invoices for assessments delivered.

Skills

- Eye for Detail
- Confident
- Excellent Planning and Organising skills
- Proactive
- Learns quickly
- Can do attitude/Hands on Approach/Sense of Humility
- Comfortable in a supporting admin role
- Ideally with Busy office experience.