Administrator - Recruitment

InterQuest Group
Tunbridge Wells
16000.00 - 18000.00 GBP Annual + + Bonus and Benefits
13 Sep 2017
11 Oct 2017
Contract Type
Why Work for InterQuest?

InterQuest is all about unlocking the potential within our people - we support the people we work with, the clients we work for and the communities of networks we build. We support professional development through structured training programmes. Our management teams work hard to ensure that employees stay satisfied in their careers, motivated by their work and rewarded for their invested effort. Whether our employees work in a managerial or operational role, as a company, we assume responsibility for encouraging them to improve their current skills and enrich their work experience.

Our training programmes facilitate the acquisition of new skills and encourage ongoing professional development. Inside our company, you will experience a truly unique working culture, with new recruits working alongside mentors who are among the most talented specialists within the recruitment industry - people who have experienced first-hand the challenges the sector poses, who have learnt the techniques and skills needed to succeed along the way, and who have reaped the rewards of hard work and commitment.

InterQuest offers a truly inspiring place to work for individuals who want to succeed and promise that in return for an abundance of enthusiasm, energy and resilience, we will invest the time, effort and resources that you need to achieve your professional aspirations.

Job Purpose:

To manage and administer the central contractor book and act as the primary contact for any contractor queries. To support recruitment consultants and account managers by providing market information and commercial opportunities gathered from the InterQuest contractor community. Provide ad hoc support to the IQ Talent Centre admin function when required.

Key Responsibilities:

*Act as primary point of contact for contractor queries - dealing primarily with queries around pay, timesheets, invoicing and contracts.
*Ownership of a contractor book and the smooth running of the placements by managing processes around new starters, contract extensions and finishers.
*Timely performance calls (Bi-weekly and/or Monthly) to both contractors and client line managers to ensure service levels of the highest standard are achieved.
*Gaining commercial information, leads and candidate referrals from contractors and passing onto the relevant parts of the InterQuest business.
oMinimum Lead definition: Role title, rate/salary, company, location.
*Running monthly audits to ensure that recruitment consultants are contacting their contractors.
*Contacting candidates sourced through the group website and ensuring their details are loaded onto the group database. Working with the wider group to ensure all 1relevant applicants are contacted within 24 hours.
*Updating and distributing progress and useful market information to IQ Consultants, Account Managers and Business Leaders.
*Staying abreast of contract law and initiatives affecting contractors and recruitment agencies.
*Acting as Subject Matter experts specifically for AWR, IR 35, and any other upcoming relevant legislation.
*Training and supporting recruitment consultants on legislation as and when required.
*Production and distribution of Business Intelligence reports including contractor starter and finishers reports.
*Undertake contractor on-boarding checks/compliance and ensure internal systems are up to date. This may include carrying out Security, Visa and Reference checks and working with the InterQuest contract compliance team.
*ISO accreditation. Keeping track of surveys, collecting facility management certificates, collating training results, planning and minuting management review meetings, updating the Quality Manual and QMS Folder all with the objective of passing ISO assessments.
*Visiting contractors onsite as and when required in order to conduct "Contract Surgeries" or in support of general duties.

Required Experience/Skills:

*Excellent Microsoft Word and Excel skills.
*Excellent communication skills including the ability to develop and maintain effective working relationships both internally and externally.
*Strong organisational skills, ability to prioritise and a methodical approach to delivering tasks.
*A positive "Can-do" attitude, with the ability to anticipate problems and take ownership for their resolution.
*Ability to work under pressure and ensure the highest standards of customer service are achieved.
*A pro-active approach to seeking and distributing relevant information across the InterQuest Group.

Experience of working within a recruitment agency environment would be an advantage.

About Us:

InterQuest has been trading since 2001 and has grown during this time to a GBP151 million Turnover Company, listed on the AIM.

The Group operates from its City headquarters and has offices in Harrogate, Manchester, Berkhamsted, Canary Wharf, Marylebone, St. Cross St. and Tunbridge Wells. As specialists in contract, permanent IT and analytics recruitment, the InterQuest Group trades as distinctly branded, individual, specialist recruitment brands.

IQ Financial Markets, IQ Public Sector and IQ Assurance & Testing are the InterQuest brands based in Tunbridge Wells that you could become a part of. We work within a variety of industries and through our dedicated divisions, deliver recruitment services of the highest quality to both our clients and candidates.

If you have previous experience in a similar role then I would be keen to hear from you.

This role is an internal position within the InterQuest Group and they are not acting as an employment agency.