Digital Banking Business UAT Test Manager

14 Sep 2017
12 Oct 2017
Contract Type
Test Manager

As a Barclays Test Manager,
you will be responsible for ensuring all demand into UK Digital Banking which requires business user acceptance testing (UAT) effort is fully tested in line with the defined strategy. You will be part of the Omni Channel and Customer Experience team (OC&CE), which has approximately 20,000 colleagues located at sites throughout the UK and globally, serving 24 million customers. You'll be joining a team who are passionate about delivering the right solution at the right place and the right time, whether that is in a branch, on the telephone or via a digital channel.

About us:

Our goal in the Omni Channel and Customer Experience (OC&CE) is to accelerate our journey to provide brilliant customer and client experiences across all products and segments of Barclays UK. Not only that, but deliver it in a way where every customer journey is seamless between channels and consistent between products and segments. The pace of change of the Financial Services Industry in terms of regulation, technology and customer expectations creates a unique opportunity for us to build new ways of customer engagement that will revolutionise customer interaction models as we know them today.

As a Test Manager, your main responsibilities will involve:
• Responsibility for documenting test plans for new, and enhancements of, features across the digital estate
• Responsibility for engagement with program/project teams on all user acceptance testing (UAT) related engagement
• Responsibility for the end to end delivery of projects within UK digital user acceptance activities
• Overall responsibility for quality and governance for all deliverables
• Stakeholder management across the entire delivery chain

As a Test Manager, your skills and qualifications will include:
• Formal testing qualifications (i.e. ISEB / ISTQB) or equivalent
• Experience of working with digital banking products
• Being able to matrix manage and influence decision making
• The ability to cope under pressure, managing a wide range of priorities with multiple objectives
• Being a highly effective communicator with excellent interpersonal skills

The Benefits:
Our customers deserve the best. The same goes for our people. That's why at Barclays you'll receive a range of benefits including a competitive salary, flexible hours and all the tools, technology and support to help you become the very best you can be.

Our Culture:
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.

At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation.

We will consider applications from job share applicants

Ready to apply?
There are three stages to our application process:
1. Application: On your application we'll ask for information like your contact details, education and work experience. You'll also be required to upload a CV, so it's a good idea to have it ready.
2. CV Review: If you meet the criteria for the role you've applied for, a member of our team will be in touch to conduct a short telephone interview to explore your application in greater detail.
3. Assessment: If your application is successful at this stage, we'll ask you to complete an online Situational Judgment Test to explore your alignment to the Barclays Values and Competencies. Your recruiter will be able to provide further information about the test.

Visit our website for tips and advice on each stage or click below to apply now.

We encourage applicants to apply as early as possible in the recruitment period. Barclays recruitment periods can and may vary. We reserve the right to remove this advert during the recruitment process.