Claims Handler - Immediate Start!

Search Consultancy
19988.94 GBP Annual
13 Sep 2017
22 Sep 2017
Contract Type


Salary GBP17,500 pa

Search Consultancy is actively looking on behalf of our client for a customer service advisor for one of the world's largest assistance providers within the insurance industry. They have been established since 1998 and pride themselves in being professional with the level of expertise, knowledge and resources to deal with every call they receive in the best way possible.

As a Claims Handler you will benefit from;
* 22 days holiday + 1 day for every year of service up to 27 days
* Travel Insurance
* Home emergency cover
* Motor breakdown
* Pension
* Health insurance

As a Claims Handler you will be responsible for;
* Providing assistance and advice to customers around the world
* Have knowledge and awareness of insurance terms and conditions
* Handle inbound calls in a professional manner
* Giving clear case management plans

Hours of work:
7am - 10pm various shift patterns

What we are looking for;
* Excellent standard of written English
* Empathy and sensitivity to deal with distressed customers
* Excellent communication skills
* Excellent customer service skills preferably previous experience
* Professional work ethic
* French, Italian and Spanish languages ideal
* Excel in keyboard and typing skills
* Ability to thrive under pressure

Desired requirements;
* Previous experience in a call centre or telephone based work
* Experience of working in general health or Insurance
* Good standard of geographical knowledge

Job Title: Claims Handlers - Customer service, Inbound, Call Centre, Insurance
Job Type: Permanent/ Full time
Industry: Insurance and Customer service
Location: Redhill, England
Salary: GBP17,500 pa + bonus

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.