Receptionist/Administration Assistant

Citizens Advice
15 Sep 2017
23 Sep 2017
Contract Type
"we sort out problems together, for good" Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. Receptionist/Administration Assistant Salary: GBP18,720 per annum pro rata Hours: 22 Hours per week - 9.30am to 2.00pm (Monday, Wednesday, Friday), 9.30am-1.30pm (Tuesday & Thursday) Term:Fixed Term to 31 March 2018 Working as part of the Operations Team you will primarily undertake reception duties and assist the advice team at our daily drop in sessions. With the help of reception volunteers you will ensure the smooth running of the reception service and waiting areas. Also working as part of the operations team you will provide administrative support to ensure the effective functioning of the Service and assist with updating information resources. The successful applicant will need to demonstrate: Experience of providing reception services or similar Friendliness and approachability and strong customer care skills Excellent verbal communication skills including telephone skills Ability to access relevant signposting information including electronic and written materials Good IT skills, including MS word, email and the internet The post holder will be required to work at our Peckham and Bermondsey offices and other sites in Southwark according to operational needs. Closing date: 10.00am on Friday 22nd September Interview date: Monday 25th September To apply please click on the "Apply on website" button. Citizens Advice Southwark Registered charity no: